Dealership is always friendly And let's you know what's is going on with the service at the time you are there.

I’ve been dealing with Bob Ferrando Ford for over 30 years. I have never been unsatisfied with the sales and service departments. It’s nice to know you can trust them with your vehicles

John really came to my aid when I needed to replace my inspection stickers following having to replace my windshield. I forgot to bring the copy of the receipt for the new windshield and he allowed me to have Safelite email him a copy so that he had all the proper documentation to replace the inspection stickers on my vehicle. He saved me and I am always appreciative for John as he has been there for me before. He is an exceptional Service Manager.

I was pleased with how the dealer handled the recent recall on my car. They communicated well with me regarding parts availability, offered me a loaner if needed (it wasn’t), and then got me in and out for the repair as scheduled.

Very courteous and let you know promptly when the job was done and the cost.

Always a good experience. Treated with respect. Service department is always great! We have bought most of our vehicles from Ferrando.

Friendly, knowledgeable, very professional willingness to provide a great car buying experience. Would recommend this dealership

Friendly,explains things to you,just a nice bunch of people but I never meet bob.

The salesman Keaton was professional and knowledgeable but not pushy. He went out of his way to answer all my questions and make me feel good about buying my new vehicle.

Awesome very good people to work with very friendly & helpful they will get you into a vehicle your looking for I would recommend them.

Our salesman Rick did an awesome job of learning what was important to us and matched our wants and desires to the inventory. Never once did we feel pressured like we were at other dealerships. Pricing was fair and inline with the current market.

Great service! Friendly staff, and didn't take long to have my car inspected. Also the waiting room is comfortable and pleasant.

They helped me and got me in the next day. The other dealership (Champion Ford) was no help to us.

Got in on time, and out early. Spoke with Collin and will return for service

Nice to work with a shop that knows what they're doing. Very knowledgeable whether warranty, recall or paid repairs.

Great sales, service , and atmosphere !! Highly recommend Shawn in sales and the service dept! Good job

Awesome service, each time I need service I am driving 25 miles each way just to get this level of service.

I wish I could give a six star review! Unbelievable attention to detail and service.

Bob Ferando is always a top dealer in my book. Great service and take care of their customers. I was a tad disappointed the last time when I got my wife's MKX serviced. I thought part of your service was to give complimentary car washes. I thought the last time I took my Town Car in for service last time, you also washed my car. It won't make me stop going there, but I would like to know which is your policy. Thank you for the quality of work you do.

Fantastic experience from just looking at vehicles to completing the paperwork to purchase. Top notch customer service! Thank you!!!!

Great visit for some service work. No issues. Very professional staff and speedy service. Staff kept me informed.

They've always been honest with us regarding the work required. Prices are comparable to other companies in the area.

Excellent service and my warranty work was done to perfection! The mechanic, Walt, really knows his stuff.

Nice prices and friendly service staff what can you ask for I come again for

I am thankful to be close enough to take my vehicle to this dealership. They always take very good care of me.