I was very thankful that the flat tire could be repaired at a reasonable charge. All of the 3 other tires were also low. Now I have good AWD traction back!

Very friendly and knowledgeable did work on time. It’s my go to place for my escape

I have been dealing with this dealership for over 30 years and another 25 before that my father dealt with this dealership. We are a Ford family. I personally have purchased 4 new vehicles over the years and they have been outstanding in dependability. The last sale for me was in September 2024 and I purchased a 2024 Bronco Big Bend. It is a great vehicle. This past year we had over 4 feet of snow and the Bronco walked through it. I appreciate the sales staff of Shawn Haas and Todd Kroh. The service manager of John Barney and his associates are top notch. SO over all: Sales, service and a dependable product makes Fernando Ford the best. Still want to meet Bob Jr. someday.

Arlin is the best! He always makes me feel like an important customer and takes such good care of me and my husband….not just a number! Thanks Arlin!

Everything was done in a quick and professional manner. They explained what was going to be done and how soon it would be done. Timing was great!

Everyone is always Kind and accommodating. Always my first pick for a dealership in Erie county!

BOB Ferrando is the best! Service parts and sales all treat you like your there only customer! Thanks Bob Ferrando Ford!

I appreciated the evaluation of my battery and quick oil change and tire rotation. I was pleased that Ford replaced the battery under warranty without charge.

Great service, helpful, kind. Service manager explained everything, I was able to get a loaner car, which helped immensely! Best service EVER !!

I didn’t know what to expect when I first walked through the door, but I was met with kindness and professionalism. When the deal was said and done, I walked out a happy customer.

Great service great people.great great great great great great great great great happy new year

Great service department. Arlen is the best and always very communicative and knowledgeable. I’ve recently switched back to a Ford vehicle and love having it serviced here.

Always great service and they always explain everything they are doing. Never any pressure to buy or unnecessary repairs being suggested or made either.

Oil change & tire rotation .checked on recall will get back with theme after the 1st of the year

They are very nice , very helpful, and quick. I can make other appointments and not be put behind.

I appreciated the service Bob Ferrando Ford world gave me. They analyzed my battery, discovered that it was bad and that I’d only had it for two years. No charge!

The car was very clean when I got it, it was also very easy to work with the salesmen and I was quite satisfied with my purchase

The service was great and they were very easy to deal with and very helpful.

Love Bob Ferrando Ford! They always do an awesome job, whether buying or fixing, i highly recommend them! They are honest and no pressure ever!

This dealership is the best! I feel like they really take care of my car and I always feel like I have been treated fairly!

Bob Ferrando Ford service is fantastic! Scheduling is easy and service is very fast! I have never had any problems!

Professional and friendly. Caring about the customers challenges with their service and sales ability. I have purchased four vehicles at Ferrando Ford over the years.

Great service all the way around. Time efficient and over exceeding expectations. Thanks Ford Team!

They did all my work in a timely matter and was very professional at what I feel was a fair price

Able to get the truck I wanted very easily, Shawn was able to get me a great deal so I can trade in my old vehicle and get in something new. Paul was also great, going through every and any numbers to make sure I got the monthly payment and warranty I wanted. The next F150 in the future of mine will be purchased through Bob Fernando again