Not happy with this visit. Mechanic broke a suspension part while working on my car. Then they made me pay for his mistake. That’s unheard of. I didn’t break the part, they did. Why did I have to pay for it?

Always easy to deal with. Service department is the best in the country! John is a beast!!!

Great dealership. Shawn was great. He helped make a smooth car buying process and was able to answer all questions. He went out of his way to ship a few parts to me that I requested.

They where great The young man Greg at the service parts department counter was very good Sew was Arlin and Micah Love my new tires Thanks guys

Arlen and Ferrando Ford have always treated me like family. This week I was stressed when I found that I needed all four tie rods replaced before my holiday vacation road trip in less than 24 hours. No otgee garage could get me in. I called Fernando and got Arlen on the phone. I explained my situation and he checked to see if he could get the rods. When he found that he could get them first thing the next morning he made it work for me. Without Arlen and Ferrando Ford I would not have made Thanksgiving in the Poconos with my family this year. Thank you both so much for making my situation your own.

Colin did a great job handling my repair and keeping me informed. When the job was compete he even walked me through what had been done and showed me the faulty part.

Friendly dealership, got me right in with no issues! I love the ability to schedule with the app, the only issue I have is I asked for a price on an item and I never received the price! I felt like the service tech it whoever the guy was didn't even want to be there or assist anyone since it was a weekend!

They have provided courteous and efficient service. I consider Fernando high on my list for future purchases.

The staff was very helpful in finding the car I needed at the price I was willing to spend. May we very patient as we look through several options over the course of 2-3 weeks

Our salesman, Shawn Haas, said he would find my daughter a vehicle in her price range with decent mileage. He did not disappoint. In 4 days he messaged me to let her know that he had something for her. An escape with low mileage and under her budget! I went with her to see it, and it was so much more than either of us had expected! Needless to say the deal was wrapped up rather quickly, thanks to Shawn!

Arlen Bird and John Barney are absolutely awesome. They have been servicing mine and my family’s vehicles for over 20 years. They are always fair and up front about what our vehicles need and the mechanics do an amazing job.

Devin was awesome and kept me informed during the whole process. I was finally ready for a new car and he found me a great one! Will recommend him to everybody.

Although we ran late they were very accommodating and serviced my car within the scheduled timeframe. My daughter and I both have vehicle that we have serviced here and are always pleased with both the work and the service team.

The quality of service and autos has always been excellent. Both very trustworthy and reliable.

The service department has amazing customer service. Always takes great care of our vehicle. Arlen is the best!

Were able to take care of me in a timely manner and found the issue quickly and fixed my issue !

John always treats his customers with the utmost respect and professionalism . John always keeps you informed on the progress of your repairs and estimated price and time needed to complete repair

They provide Courteous, personal service, great communication and genuinely take great care of your vehicle.

Exceptional service, only dealership we deal with, top notch service, friendly, knowledgeable, helpful, always professional.

People are very nice the job was done very fast and very reasonably priced thank you

They got me in on a short notice, completed the service in excellent time and had me on my way, very satisfied !!

They were extremely prompt in getting me scheduled for the next day and got my vehicle in right away and issue fixed!

Everyone in the service department is very friendly and accommodating. If I didn’t like going there, I wouldn’t keep going back.

Always get us in and work with us been going to them for years Love the crew at Bob Ferando Ford . Thank you for always taking good care of us

They are friendly, knowledgeable, helpful, and courteous. When I have questions, they are great at answering them on the level I can understand.