I called them they got my truck right in and kept me informed got it fixed also fixed some recalls and handed me back a clean truck I am from WestVirginia and knew nothing about them they took good care of me and my truck

Great service with no scope creap like other dealerships try to do once you are there for state inspection

I've had service done there twice and each time has been a pleasant experience. Scheduling was easy. Work was done one time. The people were friendly and knowledgeable, they even offered some tips to prevent the issue from reoccuring. The entire staff even helped with an issue I had while out of town hundreds ofiles away. I heartily recommend Fernando to anyone looking for good service and good customer service.

Very pleased about whole process Keaton was great. Love the Bronco. Will recommend to all

They solved all my problems Excellent service ,will continue all my needs at this dealership

Evrtything was very good. I really do not have much to saw and i get tired of these surveys

Had a problem They took care of it with no hassle thank you. Good service

Bob Ferrando Ford excellent service team they helped me finance my new Ford Taurus and got my car in for oil change after work!

Great service and expedient. Even though I had appointments 3 days away on a Wednesday. I decided to park my vehicle In their lot on Sunday just in case they had an opening and by 9am Monday I received a call my vehicle was done. That's superb customer service. We'll done Bob Ferrando. Robert @ Beez Appliance

The salesman and staff were friendly, knowledgeable and very helpful at helping us find the perfect truck for our family! We appreciated their help and will definitely be back for our future purchases.

This is my 4th year of service work at Bob Ferrando Ford. Their bathrooms and waiting room is extremely clean and stocked with coffee and snacks. John Barney, service manager runs a very well coordinated dept. Service advisors Arlen & Collin have a vast knowledge of Ford products and have answered all of my questions concerning the service I was having done. Walt Bretherton rebuilt the transmission in my truck and it shifts flawlessly. Quick Lube service is always great and completed in a timely manner. Ed Cooley, General Manager, offered me more for my trade than any other dealership. They are not the closest Ford dealer to me so I travel a ways to get quality service. Give them a try and compare for yourself.

This is the most helpful and efficient dealership and garage I’ve used. I was amazed with how helpful the staff was and how they were able to help me when I had my car situation.

I was impressed with the knowledge of the vehicles by the young salesman. I was pleased with the offer for my trade.

Very professional group work at this location. I would recommened others to have their vehicles serviced by this group.

Very satisfied!found the problem and fixed them the same day. Thanks to Collin Mello

I can count on Bob Ferrando Ford world for excellent service. It is done in a timely and professional manner and is reasonably priced

The Ferrando Service Department consistently does good work at reasonable prices and are friendly folks to deal with!

When we needed a new car, we knew just where to go. This is our second purchase with Devin Walker. He does a great job making sure that you leave with the right vehicle for you and that you know all about it. He even hooked my phone up to the Bluetooth! We will definitely come back again next time.

Pleasure doing business with Devin and got us in the vehicle along with a great loan rate.

The customer service was amazing. Keaton was top-notch and knew everything there was to know about the Ford Maverick I purchased. Paul in finance was extremely easy to work with. Would highly recommend Ferrando Ford to anybody!

As always Shawn Haas is A#1. He takes time to answer all questions and has always found a vehicle that suits my needs. I would highly recommend Bob Ferrando for sales and service for all your auto needs. I had major engine work done earlier this year and the service department was wonderful.

Bob Ferrando Ford has always treated me wonderfully - Service Dept take care of my needs

Keaton and the staff at Bob Ferrando are top notch. We had been car shopping for a few days and Ferrando, hands down, was the easiest to work with. They helped us stick to our budget and still ensure we got the warranty AND the vehicle we wanted.

I've been going to Ferrando Ford for 20+ years. Always a very good experience! Keaton was a pleasure to work with! He was knowledgeable, accessible and attentive. My experience was painless from start to finish.

Salesman I dealt with was Shawn Haus, who gave me a better deal than what I was expecting. Thanks, Sean.