Always a pleasure working with Scott and Barb. Scott keeps the best available car in my budget in mind when purchasing. Our 15th vehicle purchased @ferrando ford. There's a reason! Thnks

Polite, knowledgeable and considerate It's always a pleasure when I have to deal with the Service Department at Bob Ferrando

Great quick service on new tires & alignment. Dropped my car the night before & it was ready by 10 the next day.

Great Dealership and service department Service Department explains issue and was able to resolve I left satisfied with service performed

I would recommend this dealership to whoever wants to buy their next vehicle. good experience

Excellent service center people are very friendly especially mr arlen bird very helpful gentlemen 👍highly recommended.

Everyone is very helpful and have a team effort to get things done! I appreciate all their efforts to get things done smoothly

Professional and great customer service, Shaun is amazing with people. Loved that there is no haggling

Arlen is awesome! He is always so friendly and does a great job of explaining things. He’s also very accommodating! Keep up the great work!

It was easy & they explained everything I always go to them for tests for my service

Arlen treats me as if I'm family. He keeps me coming back. Love Fernando Ford world

Have been with your company for years, thank you John Barney for all your prompt service . Sincerely , Bob Dunlap Trucking!

All went well. Not overly pressured. That's good for me. Easy transfer of trucks. Ok

Productive Thorough precise easy to work with. Clean and tidy waiting area and knowledgeable staff

Always happy with the knowledge and service every time I bring in my vehicle for service. Very helpful and courteous employees!

Ferrando always takes good care of me and my vehicle. Arlen and crew are the best!

Very pleased with the dealership. Get all.of our service done here. Very happy with sales people.

Very professional service and knowledgeable of vehicles and parts and willing to get the best quality parts and getting the job done fast

thank you so much to Scott Wolfe! he’s an amazing kind hearted gentleman! he definitely eased the anxiety of buying a new car !

I was very pleased with Jesse. He was very helpful and knowledgeable. He was able to help me get a vehicle timely as my prior vehicle was totaled

Ferrando always provides excellent customer service. John Barney and Arlen are two of the best service professionals I have ever dealt with. They keep you informed of the progress of the service and explain in detail what was completed and any additional issues found. Best customer service in Erie. Thank you

Thanks for the service. It was scheduled and completed quickly. Truck ran well with new tie rod end. Thanks !

The customer service manager John has excellent communication and follow up skills and we appreciate this. – Steve Chizewick.

Great service, extremely knowledgeable people who make it easy to understand what is going on through the whole process and at a price that is affordable.

Service was excellent everyone was very helpful a great experience Shawn made this transition an easy one